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Policies & Procedures

Privacy Policy

How we care about and protect your privacy

Federal law requires us to tell you how we collect, use, share, and protect your personal information. Protecting the privacy and security of all our clients' information is very important to us. If you feel that your privacy has been misused, please contact us by email. Please read this notice carefully to understand what we do with the personal information that we collect from you.

Personal information that we collect from our visitors and how it is used

For each visitor to SPIRITMEDICALSYSTEMS.COM our website server stores log files for the purpose of displaying our website visitor statistics. This information is not publicly displayed.

The following information is automatically gathered and stored by our website server:

  • Your IP address, which can detail the ISP you used to connect to the Internet
  • General location such as city, state and/or country
  • Browser and personal computer operating system
  • Search engine that you used to link to us (where applicable)
  • Search engine key terms and phrases used (where applicable)
  • Third-party websites that you used to link to us (where applicable)
  • Pages clicked and the amount of time spent on each page

We may use the information to upgrade our services and/or to enhance our visitors' experience.

When you contact us through our online forms, any personal information that you provide to us is voluntary. We collect and use only the minimum information that is necessary for us to respond to you. We do not store your Email or other contact information on our website server.

Who has access to the personal information

The information we collect is used to improve the content of our website and to provide you with the products and services that you order. The information is viewed by our website administrator, in-house order processors, fulfillment personnel, and necessary employees who service your account and/or perform tasks required to place orders and complete services.

The information is only disclosed to outside parties when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our website and applicable laws or to protect against misuse or unauthorized use of our website.

How we protect your information

We implement a variety of security measures to maintain the safety of your personal information when you contact us through our website. After each purchasing transaction, your financial information (such as credit card number, bank accounts, balances, etc.) will not be stored on our website server.

Use of cookies

SPIRITMEDICALSYSTEMS.COM uses Google Analytics to help analyze website traffic and how visitors interact with our website. Google Analytics is a third-party company (independent of Spirit Medical Systems Group) and uses its own proprietary cookies – which are text files placed on your computer – to collect standard information anonymously. The information generated by the cookie about your use of SPIRITMEDICALSYSTEMS.COM (including IP address) is transmitted to Google. This information is then used to evaluate your use of our website and to compile statistical reports on the activity.

We never allow any third party to use Google Analytics to track or to collect any Personally Identifiable Information of our website's visitors. Google will not associate your IP address with any other data held by Google. Neither SPIRITMEDICALSYSTEMS.COM nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from SPIRITMEDICALSYSTEMS.COM with any Personally Identifiable Information from any source, unless you explicitly submit that information through a fill-in form on our website. Google is a separate company with its own standard operating policies and procedures and we encourage you to review Google's Privacy Policy.

Third party links

In order to introduce ourselves and to know our clients better, we have signed up with third-party websites and/or social media networking that link to and from our website. These third-party websites and/or social networking sites each have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities on these linked sites.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. If you are a resident of California, we are required to disclose to you that we do not distribute your personal information to outside parties without your consent.

Children's Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act). We do not collect any information from anyone under 18 years of age. SPIRITMEDICALSYSTEMS.COM, its information, products, and services are all directed to people who are at least 18 years old or older.

Your consent to our Privacy Policy

By using SPIRITMEDICALSYSTEMS.COM, you consent to using our Privacy Policy. If you do not consent, please do not visit our website.

Changes to our Privacy Policy

If we decide to change our Privacy Policy, we will post those changes on this page. This Privacy Policy was last modified on June 15, 2015.

Contacting us

If there are any questions regarding this Privacy Policy, please write to our webmaster via email by clicking here.